Thank you for shopping at FOVA DEVELOPMENT LIMITED! We are committed to delivering your products quickly and securely. Below is our shipping policy to ensure you have a smooth and hassle-free shopping experience.
1. Shipping Methods
We offer a variety of shipping methods to suit your needs. Depending on your location, you may choose from the following carriers:
- USPS (United States Postal Service)
- FedEx
- UPS
- DHL
- Other reliable shipping carriers
Each shipping method has its own delivery timeframe, and shipping fees may vary based on the method chosen, the destination, and the size or weight of your order.
2. Processing Time
Orders are typically processed within 1-2 business days after payment has been successfully confirmed. Please note that during peak seasons or holidays, processing times may take a bit longer.
Once your order has been processed and shipped, you will receive an email notification with tracking information so you can monitor the progress of your shipment.
3. Shipping Costs
Shipping costs are calculated based on the weight, dimensions, and destination of your order. Shipping fees will be displayed at checkout before you confirm your purchase. We strive to offer competitive and transparent pricing for all orders.
4. Delivery Time
- Domestic (within the USA): Typically between 3-7 business days depending on your location and the carrier chosen.
- International: Delivery times vary by destination. For most international orders, expect a delivery time of 7-14 business days.
Please note that delivery times are estimates and can vary due to weather, customs, or other factors beyond our control.
5. Shipping Restrictions
- We currently do not ship to P.O. Box addresses.
- Some international orders may be subject to customs clearance, import duties, and taxes. These charges are the responsibility of the customer and will be collected at the time of delivery by the carrier.
6. Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your shipment through the carrier’s website. If you have trouble tracking your order, feel free to contact our customer support team.
7. Lost or Damaged Shipments
While we take great care in packaging and shipping your order, once it is in the hands of the carrier, it is subject to their handling procedures. If your order is lost or damaged during transit, please contact us immediately at [email protected] with your order number and details of the issue. We will work with the carrier to resolve the matter and ensure you receive a satisfactory resolution.
8. Order Modifications
Once your order has been shipped, we are unable to make any modifications to the shipping address or shipping method. Please ensure that the information provided at checkout is accurate before confirming your purchase.